Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in USA and China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our USA warehouse are shipped through USPS and ePacket.
Do you ship worldwide?
Yes. We provide free shipping to most countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestebuys.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***e –
The tablets dissolve for a long time but correctly. No deposit remains in the vacuum flask. The product is of equivalent efficiency to windshield washer for an uncompetitive price.👍🏻
K***o –
these are great window once dissolved they keep glass very clean and streak free. great price fast service great seller.
O***o –
works ..I’m set for years
I***A –
OK. You can take
R***L –
work
S***d –
If they don’t freeze in the winter they will be well worth the money! Does clean the windshield decently.
Customer –
They seem to be ok. We use 3 tablets for a gallon of water due to bugs in the summer. In winter 2 tablets and some rubbing alcohol to avoid ice. They work. Cost effective.
T***s –
They just work.
Customer –
No correct amount of water, but each tablet is individually packaged.
C***w –
The cleaners was very useful and actually as description.
U***r –
These work for real and it’s worth the price. I usually pay 10.00 for a bottle but not no more. These are definitely worth it and save you a lot of money. My windows come out very clean and clear.
Customer –
⭐️⭐️⭐️⭐️⭐️
t***y –
Excellent product! I checked the car, works excellent! Worth every shekel!
Y***r –
not tested yet
Customer –
Well packed, apparently they do their function, I hope to test soon
D***s –
nice item made a great window cleaner of a perfect color blue
c***n –
these are individually packaged. I was skeptical at first from it’s small size. I put one in a gallon of water. after dissolving I am 100% satisfied. will definitely buy more.
A***n –
Individually wrapped tablets. Nice. Thank you!
A***k –
Neat little tablets. Hoping to clean my windshield
Customer –
ok, so far I like them. It’s 1 tablet for a complete fill for my windshield reservoir. I know they won’t do for winter but that’s ok.