BESDER 3MP PTZ Wifi Camera Video Call with 2.8 Inch IPS Screen Baby Cry Sound Detection Security IP Camera Baby Monitor iCSee

Weight	14 oz
Dimensions	10 in
Brand Name	BESDER
Origin	Mainland China
High Definition	3.0 Megapixels
Supported Operating Systems	Windows 10
Lens (mm)	3.6mm
Style	PT Camera
Connectivity	IP/Network Wireless
Installation	Normal
Minimum Illumination(Lux)	0.01Lux
Scene	Indoor
Color Night Vision	YES
Megapixels	3MP
Storage	None
IR Distance(m)	15 – 20M
Certification	CE
Color	WHITE
Power Mode	Mains Electricity
Alarm Action	Local Alarm
Movement Range(Tilt)	-10°-180°
Supported Mobile Systems	IOS
Smart home platform	other
AI Functions	Human Detection
IP Rating	IP66
Special Features	Waterproof / Weatherproof
TF Card	None
Power Supply(V)	DC 5V
Audio Output	Two Way Audio
Power Consumption(W)	<5W
Sensor	CMOS
Operating Temperature	-10°-60°
Shell Material	Plastic
Power Supply	Normal
Viewing Angle	85°
Movement Range(Pan)	0°-360°
Choice	yes

Shipping and delivery

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in USA and China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our USA warehouse are shipped through USPS and ePacket.

Do you ship worldwide?

Yes. We provide free shipping to most countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says "no information available at the moment".

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

Refunds & returns policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

• You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
• You receive the wrong item
• You do not want the product you have received (but you must return the item at your expense and the item must be unused)

We do not issue the refund if:

• Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
• Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
• Other exceptional circumstances outside the control of bestebuys.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.