Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in USA and China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our USA warehouse are shipped through USPS and ePacket.
Do you ship worldwide?
Yes. We provide free shipping to most countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of bestebuys.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
I loved it! Well molinha but so I really like
J***a –
She is beautiful, she seems to be very resistant, but she is like fabric.
Customer –
I didn’t like it very much, I bought on impulse kkkk
N***a –
Too lindaaa, small but lindaaaaa
C***i –
She is cute the handle and plastic, the lining inside makes plastic noise all the time.
V***a –
I loved and beautiful more and very small
h***r –
The same as the photo, very nice delighted with the purchase and the delivery has been super fast in 5 days.
a***r –
Liked and light BM practices fit large cell phone keys baton and sunglasses loved at recommended value.
Customer –
Equals the description. All plastic, but it does its function and is beautiful. It has a long strap that is metallic. It is small, it fits the wallet, mobile phone, keys and a lipstick. Perfect. As expected. Thank you. Thank you.
m***r –
selling post pictures showing that there are gems, but if you look carefully, videos do not have it. Overall, it is good for the price, both belts are weak, big ones are plastic, smaller i thin metal.
g***r –
Very beautiful like the photo recommend the seller
2***r –
perfect just like the picture
Customer –
I ameii, I already had one of these, but it was already torn. The price was well taken into account, at the time Q I bought the first one was 50 $. That still comes with the larger current
H***m –
nice
f***a –
All right .. super light and sparkles .. I loved
K***s –
It is small but it is very beautiful ideal to go out, it shines a lot
Customer –
it’s cute but I haven’t used it yet
Customer –
The bag is good size, it fits the cell phone and other things, I just found the handle too short. It could only be a little bigger because it was exactly under the armpit.
J***a –
Beautiful to live! A grace that bag. I loved